The Path of Least
Resistance for Managers: Designing Organizations to Succeed (1999) Fritz,
R., San Franscisco: Berrett-Koehler
This despite the title is a book about the difference between structural
tension and structural conflict in organisations by an accomplished
composer, painter and filmmaker who has a deep understanding of how
organisations work. Using the natural tendency for energy to move where
it is easiest to go – the Path of Least Resistance – he
illustrates how organisations that are in structural conflict continue
to struggle because the path of least resistance leads energy into unproductive,
repetitive cycles. He says that we need to follow the law of least resistance
and create organisational structures that channel energy in the direction
we desire. His theory of structural dynamics, based on how structure
works in nature, people and relationships is combined with his understanding
of creativity and composition to help us do just that. He outlines principles
and techniques of organisational design, the phenomenon of oscillation,
which occurs in organisations stuck in structural conflict, and how
we create structural tension that works for the benefit of the organisational
vision. The principles are widely applicable to many conflict scenarios
and provide valuable new insights for analysis and productive use of
conflict.
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