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Groups – A Processwork
* perspective
This is the first of three
articles on the topic which lays the ground for exploring conflict within
this perspective in later articles. We need to understand some of its
assumptions and concepts to make sense of the way it addresses conflict.
Why we need to understand groups: The groups we live
and work in form a great deal of our experience and much of our sense
of who we are. The benefits of being in and working in groups has been
fundamental to our survival, development and achievement as human beings.
Supporting, collaborating, and passing on our learning and culture is
group based, yet so too are some of the most challenging personal experiences
we have had in our lives. The histories of conflicts highlight the destructive
side of our group-based culture. It is crucial therefore that we understand
how groups function so we can maximise the benefits and minimise their
destructive potential – in particular the impact of conflict in
and between groups.
Our concepts and models of groups and their dynamics shape the way we
understand conflict. Conflict in groups, teams, communities or organisations
can be understood in a variety of different ways. The notions we have
about groups shape what information we gather about them, how we make
sense of it and how we behave as a consequence. Here I explore some
concepts and ways of understanding and experiencing groups from a Processwork*
perspective and go on to explore conflict processes in later articles.
Most commonly we describe our everyday experience of different types
of groups in terms of family, sport or work team, tribe, community etc.
This helps us differentiate groups, for example, by purpose and identity
and we expect different types of dynamic in different types of group.
While these distinctions are helpful it is clear that groups are highly
complex so we need more sophisticated ways of gathering information
and making sense of what goes on in and between them. The processes
I will focus upon here apply to all groups.
A Processwork view of groups: The Processwork view
of groups is more concerned with the group dynamic and process rather
than viewing them as static or stable systems where dissonance and contention
is viewed as a disorder or a disturbance that needs to be returned to
calm and stability. The focus on processes and process structures that
take place within the group and with its environment highlights a constantly
changing dynamic, sometimes more stable, sometimes more chaotic, which
requires moment to moment attention to bring to awareness. As such,
Processwork is more concerned with the forces which impact and shape
the group and the dynamic of interaction than it is with issues of structure,
membership formal roles and boundaries.
Processwork emphasises awareness and attention to the flow of information
in the group and suggests a wide range of ways of accessing this information.
We notice and gather information about what is going on in the group
through a variety of channels. These include verbal content, as well
as non-verbal auditory, visual, proprioceptive, movement, and relationship
channels, group atmosphere, etc. What is internally experienced is not
just personal; it may also be part of group experience i.e. felt by
others in the group. The individual and their experiences and dreams
are viewed as a channel whereby the group can express and become aware
of itself. Events in the world are seen as connected to what happens
in the group and vice versa. Behaviour within and without is seen as
interconnected and non-local i.e. as not always having an immediate
or local causal connection.
Processwork invites us to view the group as an energetic
information force-field in which a variety of activity takes place some
of which we, as group members, may be aware and understand and some of
which we will not be conscious. Fields shape or organise the behaviour
of its constituent parts. For example, a magnet creates a magnetic field
and when placed under a piece of paper, aligns iron filings placed upon
it. The orbiting moon’s influence on the movement of the tides is
another illustration of a larger field in operation. Fields extend beyond
a given group’s sense of identity, boundaries or edges. Awareness
of group field forces and how they exert their influence enables the group
to have more freedom and choice of response.
Groups differ - identity: The group is more than the sum of the
individuals in it – it seems to have a mind of its own (self-organising)
and to generate a dynamic of its own that differentiates it from others.
The group is alive and needs to grow, change and renew itself. Groups
also form identity, purpose and goals and will often try to repress features
that do not fit with or disturb its identity or purpose. Groups tend to
use negative feedback to reduce dissonance and conflict created by these
features or it may try to marginalize them, or forget or ignore the cracks
that appear in its identity. In this way an “edge” develops
at the groups acknowledged sense of identity, separating what the group
identifies with and owns from what it rejects or marginalizes. A group
edge is the beginning of the unfamiliar or the unknown for the group and
is often experienced with unease, discomfort or even excitement.
Individuals can be seen as comprising different parts or sub-personalities
that are orchestrated by a centre of awareness and choice that we call
“I” which enables the person to function with a level of cohesion
and identity in the world. Groups are like people in the sense that they
have different individuals and sub-groups within them who may have different
or multiple goals. Groups may be unlike individuals in that they may lack
an “I” – a meta-communicator - as Processwork terms
it, which enables the group to reflect on itself, to function and act
cohesively. This lack of a meta-communicator often creates confusion and
contention. This is particularly so of leaderless groups and a facilitator
or leader may be needed to enable the group become self-aware and align/act
in a more cohesive way.
Levels of group experience: Processwork sees “process”
as the flow of experience in oneself, the group and the environment. Processwork
differentiates the flow of experience in groups as if there were at least
three different levels on which we can experience them. The level of consensus
reality is concerned with what is agreed by the majority as real
or “objective”, e.g. structure, roles, rules, membership,
task, etc.; the non-consensus reality level of the group is concerned
with our subjective dreamlike experience that is not generally consented
to as real and often marginalized. e.g. with those forces acting on and
shaping the behaviour of the group or with that which has been repressed
– all of which may appear as complementing or opposing the consensus
reality experience. It is often below the level of group consciousness.
The essence level is the core myth or shared root/ prime mover
of the group and a source of unitary experience and again often, though
by no means always, below the level of group awareness.
Much conventional group work is focussed on the consensus reality level
(what people predominantly agree on) and entails clarifying the social
roles, mutual expectations and communication, policy, roles, rules, task,
etc. Belonging to the group at this level confers certain advantages to
members but demands compliance to certain norms and requirements to maintain
membership. However, the benefits of membership and the promise of support
only lasts as long as we believe its ideology or story. Support may stop
if we challenge or change too much! Consensus reality solutions are therefore
concerned with modifying behaviour, clarifying mutual expectations, communication
skills, etc.
In the Processwork view, groups like individuals, are
seen as having specific/ identifiable communication forms or patterns,
both intended and unintended. Groups are seen to have primary (foreground)
and secondary (background ) processes. Primary processes are
those that the group predominantly identifies with – usually the
intended behaviours, espoused purpose, beliefs, identity, etc. Secondary
processes are reflected in unintended behaviour, unconscious norms
or beliefs (culture), repressed or marginalized energies which express
themselves in indirect ways. For example, those who speak most tend to
be identified with the identified primary processes, the more silent ones,
with the secondary processes often not identified. Repressed, marginalized
or disavowed aspects of the group tend to show up in the secondary processes
or become projected on to other groups in the field.
Non-consensus reality level of experience is dreamlike and includes sentient
feelings, fantasies and projections that influence group behaviour but
are hard to define. This level of experience shows itself in the secondary
processes and unintended behaviour of the group and may be resisted, experienced
but not valued or difficult to articulate. Much of the work with this
level entails attending to secondary process signals which are usually
non-verbal, unintended, partial/incomplete and need to be unfolded and
amplified so they can be understood and integrated. Much conflict stems
from unintended messages that underlie intended consensus reality level
of communication and can be experienced as double messages which disturb
consensus level conversation and relationship.
At non-consensus reality / dream level, events are all interconnected
and multi-level, boundaries and edges blur, but this may run counter to
or disturb the experience at consensus reality level where the boundaries
or edges of the group are more clearly experienced and which form its
identity.
At the essence level groups are held together by shared
dream, values, ideology, or story that embodies its hope and unifies/generates
group cohesion and shapes its identity. It creates a magnetic /morphic
field, a myth which may sometimes operate below the level of consciousness.
We may sense the psychic force of the ideology/ myth even though we may
have difficulty defining or articulating it. This essence level enables
the group to preserve its identity and cohesiveness despite diverse/ changing/
interacting identities within it. When group members are disconnected
from this dream or essence the group may lack cohesiveness and experience
internal tension and fragmentation. Individuals may believe in the ideology
or feel connected to the group essence but not be part the group at consensus
reality level.
Information float – group garbage: Groups
repress or marginalize certain ideas or behaviour to preserve their identity
or because they are unable to deal with it/ adapt to it. Beliefs and behaviour
that run counter to the group norms or culture make it difficult for the
individual and the group to function, may be experienced as dissonant
and conflictual and may be repressed or marginalized. Repression and marginalisation
interfere with communication in the groups creating a kind of psychic
garbage, incomplete communications, sometimes described as information
float, which clogs up or distorts communication at consensus reality level
and which needs to be processed through unfolding its secondary/unintended
signals. This helps the group connect to all its parts which it needs
to function effectively and remain healthy and vibrant.
In the Processwork view, conflict is partly explained as an excess information
float – unprocessed energy - repressed or rejected information that
is clogging up the field and information flow. e.g. we pick up some messages,
we block others or receive incomplete or double messages. Rejection of
threatening messages by the group creates an ecological mess - undiscussables
which disturb the group atmosphere or communication system and which may
be experienced in the form of emotional tension, paranoid imaginings,
disturbing or incomprehensible behaviour that generate friction and conflict.
Groups prefer to dump, ignore, or keep such disturbing facets out of sight
but they pollute the group atmosphere and create turbulence. The garbage/
information float, includes for example, feelings of oppression, inadequacy,
loneliness, anger, troubled atmosphere which have an enthropic impact
on group but also has the power to revitalise and connect when brought
into awareness, recycled/ processed and integrated. However, this garbage
and its processing is often not welcomed and may be resisted by the group
and may leak out in unintended often destructive ways. Unconscious information
seeks attention! If we do not bring it out it will eventually breach the
threshold itself and may overwhelm the group at that point.
Roles: The group tends to differentiate itself into different
roles, (functions, factions) which need to be filled for group to function
effectively as a group – self-organisation. Roles can be understood
in terms of typical social roles such as leader, mother, or it could be
understood as an internal role such as internal critic or saboteur or
as capitalist, oppressor or victim. A role is separate from the person
who happens to fill it. Individuals are greater than the role they fill
and may switch between roles or fill several roles. However roles may
exert a controlling influence on the individual and they may not be able
to step out of it especially if they are not conscious of being in it.
Roles can often be understood as reactions to other roles. E.g. when a
victim appears, this implies there is an oppressor present. We ask who
or what might be oppressing? All roles need to be filled for the group
to flourish even though group members may not want to fill some roles
especially where there is negative sentiment toward them. Ghost roles
are used to represent forces/ figures who are referred to/ influence the
group process but are not physically present i.e. in consensus reality.
The group may be aware or unconscious of roles operating in the group.
Facilitators and leaders: Groups, in order
to function effectively need to be aware of, own and engage with of all
of it parts. Arising from the processes described above, groups tend to
be more aware of their primary processes and less aware of their secondary
processes and tend to have an edge or resistance to becoming aware of
or identifying with them/ accepting ownership or responsibility for them.
The group experiences moments of high and low awareness and communication.
Friction and conflict tend to heighten awareness, forcing the group to
notice its own edges, tendencies, polarities, behaviour, etc. through
the various channels, individuals, relationships, sub-groups, group as
whole, interfaces and so on. However, the group may need a leader/ facilitator/
meta-communicator to enable it become aware of itself, its resources and
communication difficulties – to go over its edges and connect with
itself.
A difference between an individual and group, as mentioned earlier, is
that the group has no natural meta-communicator or equivalent of the organising
“I”, especially when group is not aware of and reflecting
on itself. Developing the capacity to consciously occupy and represent
different roles/ ghost roles is a form of awareness-raising and group
leadership. The facilitator/ leader acts as a meta-communicator and aids
the group in reflecting on and getting to know itself. The facilitator/
leader role can be occupied by any one in the group though usually by
the one closest to power or ideology. Conflict between parts, between
whole and parts, between group and another group need a facilitator who
can identify with/stand for all parts or run the risk of exacerbating
insider-outsider dynamics and making conflict difficult to resolve.
What is needed for resolution is already present in the group:
The Processwork view is that everything needed for resolution of the problem
or conflict is already present in the group field. Awareness of and engagement
with all of its parts is what is needed – awareness of what people
are consciously or unconsciously doing and of what is trying to happen.
The facilitator’s role – acting as meta-communicator on behalf
of all parts of the group - is to help the group to become aware of what
is trying to happen and enable it. Awareness is not needed by everyone
in the group, all the time, or in all groups – just sometimes necessary
for some people in some groups.
In articles 2 and 3 in this series we will take a closer look at conflict
and how to work with it within the Processwork view. ( For a deeper understanding
of the topic see Arnold Mindell’s Year 1: Global Process Work with
Planetary Myths and Structures; The Leader as Martial Artist; and Sitting
in the Fire on which these articles are based – while care has been
taken to reflect the Processwork view, the presentation and interpretation
are mine)
* Processwork, sometimes called Process Oriented Psychology
is an evolving body of knowledge and practice developed by Arnold Mindell
and colleagues from a Jungian base and currently applied in diverse settings
such as therapy, group work, diversity and leadership training, organisational
and community development.
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